Privacy
Privacy Policy for Chelvareoiix Products
This document describes how Chelvareoiix handles personal information that relates to superfood powders, botanical extracts, packaging, studio visits, and wholesale inquiries on chelvareoiix.ddd.
Scope and commitment
Chelvareoiix designs this policy for visitors and customers who interact with our botanical product catalog, order flows, and contact channels.
We apply careful minimization: we collect product-related data that helps us fulfill orders, answer questions, and improve clarity on labels—not unrelated profiling.
Categories of data we may process
Depending on how you engage with chelvareoiix.world, we may process the following categories tied to products and service.
- Identity and contact: name, email, phone, delivery address, billing address when different.
- Order details: items purchased, quantities, batch references, subscription preferences for recurring botanical shipments.
- Payment references: transaction identifiers supplied by payment partners—not full card numbers stored on our servers.
- Communications: messages you send through forms, including flavor preferences and studio visit requests.
- Technical data: browser type, device category, and approximate region derived from IP for fraud prevention and site reliability.
Purposes and legal bases
We process personal data for specific purposes and rely on appropriate grounds where European rules apply.
Contractual necessity
Processing your name, address, and payment references is necessary to prepare, ship, and document botanical product orders.
Legitimate interests
We rely on legitimate interests to secure our storefront, prevent abuse, and understand which product pages are unclear so we can revise copy.
Consent
Where we invite you to receive seasonal release notes or save tasting preferences, we ask for consent and you may withdraw it without affecting prior orders.
Orders and fulfillment
When you purchase superfood powders or botanical extracts, we share fulfillment data with shipping partners and, when applicable, customs documentation for cross-border delivery.
Carriers receive only what they need to deliver safely: recipient name, address, contact phone if required, and package weight class.
Inquiries and tastings
Contact submissions include the fields you complete so we can recommend blends, coordinate visits to our Boston atelier, or prepare wholesale quotes.
We retain inquiry threads long enough to resolve follow-up questions about the same product line, then archive or delete them according to our retention schedule.
Product updates and preferences
If you opt in, we send concise notes when new botanical lines launch or when a harvest window shifts availability.
Every message includes a way to unsubscribe or adjust frequency so your inbox stays calm.
Advertising and measurement
When we run online advertising, we may use platform-provided measurement and conversion tools that rely on cookies, pixels, or similar technologies, subject to your choices and applicable law.
We aim to show ads that match what this site offers and to keep landing pages consistent with those ads. You can manage cookie preferences through our cookies policy and your browser or device settings where available.
Retention
We keep order records for accounting, traceability, and customer care for a period consistent with applicable rules governing packaged botanical goods.
Marketing consents and cookie preferences are refreshed periodically; stale records are deleted when no longer needed.
International transfers
If data moves outside your country, we rely on recognized transfer tools and supplementary measures where appropriate so product traceability and customer support remain dependable.
Your rights
Depending on where you live, you may have rights to access, rectify, erase, restrict, or port personal data, and to object to certain processing.
To exercise rights related to product purchases or account details, email hello@chelvareoiix.world and include your order reference if available.
You may also contact a supervisory authority in your region if you believe processing infringes applicable law.
United States visitors
Residents of certain states may have additional rights regarding personal information under local consumer privacy laws.
You may submit requests through the same email address; we verify requests to protect your account and our product records.
Children
Our storefront and botanical products are intended for adults who purchase for their households.
We do not knowingly collect personal information from children under sixteen through chelvareoiix.ddd.
Updates to this policy
We revise this policy when our botanical product lines, partners, or legal expectations change.
The effective date at the top changes when a revision is published; continued use of the site after notice may constitute acceptance where permitted by law.
Contact
Questions about this privacy policy and Chelvareoiix product data practices belong at hello@chelvareoiix.world or via our contact page.